Terms of Service
Last updated: January 2025
1. Acceptance of Terms
By accessing and using Click-fix-go's website and services, you accept and agree to be bound by the terms and provision of this agreement. These terms are designed to protect both you and us, ensuring a fair and transparent working relationship.
2. Client Ownership & Project Rights
Your Project, Your Ownership
You own your project completely. Once you commission a project through Click-fix-go and payment is completed, you have full ownership rights to the deliverables, including all code, designs, content, and intellectual property created specifically for your project.
We will never modify, suspend, or restrict access to your project without your explicit written permission, except in the limited circumstances outlined below.
You have the right to:
- Request project files, source code, and all deliverables at any time
- Modify, update, or transfer your project to another developer or service
- Use your project for any legal purpose without our approval
- Request changes or modifications to ongoing projects
- Terminate a project agreement with proper notice
3. Our Services & Commitments
Click-fix-go provides web development, design, and related digital services. We commit to:
- Delivering high-quality work according to agreed specifications
- Maintaining open communication throughout the project
- Respecting your decisions and requirements
- Providing clear timelines and progress updates
- Offering reasonable revisions and support
We will only modify or suspend services in the event of:
- Non-payment: If payment obligations are not met after reasonable notice and attempts to resolve
- Legal requirements: If required by law or court order
- Security threats: If your account poses a security risk to our platform or other clients
- Mutual agreement: If both parties agree to suspend or modify services
4. Payment & Project Completion
Projects are delivered according to agreed milestones and payment schedules. Upon full payment completion, all project assets become your property. We will provide:
- Complete source code and project files
- Access credentials and documentation
- Any licenses or third-party service accounts required
- Documentation for maintenance and updates
Non-payment protection: If payment is not received according to agreed terms, we reserve the right to pause work and retain project files until payment is resolved. We will always provide notice and attempt to resolve payment issues before taking any action.
5. Intellectual Property
Your projects: All intellectual property rights for work created specifically for your project belong to you upon payment completion.
Our platform: The Click-fix-go website, platform features, and our proprietary tools remain our intellectual property. However, this does not affect your ownership of your custom projects and deliverables.
Third-party components: If your project includes third-party libraries, frameworks, or tools, their respective licenses apply. We will inform you of any third-party components used.
6. Client Responsibilities
To ensure smooth project delivery, clients agree to:
- Provide accurate and complete project requirements
- Make timely payments according to agreed schedules
- Respond to questions and provide feedback in a reasonable timeframe
- Not use our services for unlawful or malicious purposes
- Respect our team's time and expertise
- Provide necessary access credentials and information when requested
7. Modifications & Changes
Project changes: You can request changes to your project at any time. Significant changes may require adjustments to timelines and costs, which we will discuss and agree upon before proceeding.
Terms updates: We may update these terms to reflect changes in our services or legal requirements. Material changes will be communicated via email with at least 30 days notice. Continued use of our services after changes constitutes acceptance, but existing project agreements remain governed by the terms in effect when the project began.
8. Limitation of Liability
While we strive for excellence, we cannot guarantee that our services will be completely error-free or uninterrupted. Our liability is limited to the amount you have paid for the specific service in question. We are not liable for indirect, incidental, or consequential damages beyond our direct control.
We maintain professional liability insurance and follow industry best practices to protect both you and us.
9. Termination
By you: You may terminate a project agreement at any time with written notice. You will be responsible for payment for work completed up to the termination date.
By us: We may only terminate services in cases of:
- Persistent non-payment after multiple attempts to resolve
- Breach of these terms (e.g., illegal use of services)
- Mutual agreement between both parties
In case of termination, we will provide all completed work and project files to you, subject to payment of outstanding amounts.
10. Dispute Resolution
We believe in resolving issues through open communication. If a dispute arises:
- Contact us directly to discuss the issue
- We will work with you to find a fair resolution
- If needed, we can involve a neutral mediator
- Legal action is always a last resort
11. Contact Information
For questions, concerns, or to exercise your rights regarding these Terms of Service, please contact us:
Email: legal@clickfixgo.com
We aim to respond to all inquiries within 48 hours.
Our Commitment to You
At Click-fix-go, we believe in building trust through transparency and fairness. Your projects belong to you, and we're here to help bring your vision to life. These terms are designed to protect both parties and ensure a positive working relationship.
If you have any concerns about these terms or how we operate, please reach out. We're always open to discussion and committed to finding solutions that work for everyone.